शुल्क वापसी की नीति
We want you to be fully satisfied with your Manmukh Ayurveda order. Because our products are Ayurvedic wellness products intended for consumption/use, our return policy is deliberately limited and conditional, as set out below.
When a return or replacement is accepted
A return or replacement request is accepted only when both of the following are true:
- You contact us within 7 days of the date your order was delivered; and
- The product was delivered defective (damaged, faulty, or otherwise not fit for use) or was delivered expired (past the expiry date printed on the product at the time it arrived).
What is not eligible for return
Products with an opened or broken seal are not eligible for return or refund, unless the product itself was delivered defective or expired as described above. We are not able to accept returns for change of mind, incorrect self-selection, or any reason other than a defective or expired delivery.
How to request a return
Email us at manmukhayurveda@gmail.com within 7 days of delivery with your order number, a photo or short video of the product and its packaging, and a description of the defect or expiry issue. We will review your request and let you know the next steps, including whether the return is approved.
If a return is approved, please send the product to:
Manmukh Ayurveda, NA, KHASRA NO.416, SHOP OF RAMESH CHANDRA SHARMA, Narnaul Road, MURGI KHANA, KHETRI, Singhana, Jhunjhunu, Rajasthan, 333516, India
Items sent to us without first requesting and receiving approval for a return will not be accepted.
Return shipping costs for approved defective or expired items
For a return that has been approved because the product was delivered defective, damaged, faulty, otherwise not fit for use, or expired, Manmukh Ayurveda will bear the reasonable return shipping cost.
Please do not send any product back before your return request has been approved and return instructions have been provided.
Where available, we may arrange return pickup or provide return instructions. If we ask you to send an approved return using a courier, we will reimburse the reasonable standard courier charge after you provide a valid courier receipt or proof of payment.
No separate return fee or restocking fee is charged for an approved defective or expired return.
Refunds
Once we receive and inspect the returned product, we will notify you whether the refund is approved. If approved, you will be refunded to your original payment method within 10–15 business days. Please allow additional time for your bank or card provider to post the refund. If more than 15 business days have passed since your return was approved, contact us at manmukhayurveda@gmail.com.
Non-delivery or delivery issues caused by an incorrect address
If a delivery fails or is delayed because of an incorrect or incomplete address, or because the recipient was unavailable, any reasonable extra cost of re-delivery may be charged to the customer.
If you have any questions about this policy, contact us at manmukhayurveda@gmail.com.
This policy describes our commercial return terms in plain language. It is not legal advice and is not a certification of compliance with any specific consumer-protection statute. Legal review is recommended before relying on this text for statutory compliance purposes.
