Ayurveda Kingdom Chat Privacy Policy

Ayurveda Kingdom Chat Privacy Policy

Last updated: 14 August 2026

This Privacy Policy explains how Ayurveda Kingdom ("Ayurveda Kingdom", "we", "us", or "our") collects, uses, processes, stores, and protects information when individuals communicate with us through our WhatsApp-based customer communication and AI-assisted chat service, referred to here as Ayurveda Kingdom Chat.

1. Scope

This policy applies to information processed through Ayurveda Kingdom Chat, including communications sent through WhatsApp and information processed by our backend systems to provide customer support, appointment-related assistance, informational responses, and other business communications.

2. Information We May Process

Depending on how you use the service, we may process:

  • Your WhatsApp phone number and profile information made available through WhatsApp.
  • Messages, questions, attachments, and other content you choose to send to us.
  • Conversation metadata such as timestamps, message identifiers, and delivery or read status.
  • Information you voluntarily provide in a conversation, which may include contact details, appointment-related information, and health-related information.
  • Technical logs and security-related information required to operate, troubleshoot, protect, and improve the service.

3. How We Use Information

We may use information to:

  • Receive and respond to WhatsApp messages.
  • Provide customer support and business communications.
  • Assist with appointment, consultation, service, or enquiry workflows.
  • Generate AI-assisted responses where appropriate.
  • Maintain conversation context and continuity.
  • Operate, secure, monitor, debug, and improve the service.
  • Comply with applicable legal, regulatory, safety, and platform requirements.

4. WhatsApp and Meta Platforms

Ayurveda Kingdom Chat uses WhatsApp Business Platform services provided by Meta. Messages and related information may therefore be processed by Meta in accordance with Meta's and WhatsApp's applicable terms and privacy practices.

5. AI and Service Providers

To provide automated or AI-assisted responses, certain message content may be processed by technology and infrastructure providers that support our service, including AI model providers, hosting infrastructure, databases, and other service providers used to operate Ayurveda Kingdom Chat. We use such providers only for legitimate service operations and take reasonable steps to limit access to information to what is necessary for those purposes.

6. Health-Related Information

If you choose to share health-related or other sensitive information through WhatsApp, that information may be processed only for the purpose of responding to your enquiry, supporting the requested service, maintaining necessary records, and operating the communication system. Please avoid sending information that is not necessary for your enquiry.

Ayurveda Kingdom Chat is not intended for medical emergencies. If you believe you are experiencing an emergency, contact an appropriate local emergency service or qualified healthcare professional directly.

7. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this policy, including providing the service, maintaining conversation continuity, meeting legal or regulatory obligations, resolving disputes, preventing abuse, and protecting our systems. Retention periods may vary depending on the type of information and the applicable purpose.

8. Data Security

We use reasonable administrative and technical safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no internet-based system can be guaranteed to be completely secure.

9. Sharing and Disclosure

We do not sell personal information. We may share or allow processing of information only where reasonably necessary with service providers that help us operate the service, where required by law, to protect rights and safety, or with your authorization.

10. Your Choices and Requests

You may contact us to request access to, correction of, or deletion of personal information that we control, subject to applicable law and legitimate retention requirements. You may also stop communicating with Ayurveda Kingdom Chat at any time.

11. Children

The service is intended for individuals who are legally able to use WhatsApp and provide information in accordance with applicable law and platform requirements. We do not knowingly seek unnecessary personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our service, technology, legal requirements, or platform rules. The updated version will be posted at this URL with a revised date.

13. Contact

For privacy questions, requests, or concerns relating to Ayurveda Kingdom Chat, contact:

Ayurveda Kingdom
Email: manish9663@gmail.com

This privacy page is provided for the Ayurveda Kingdom Chat WhatsApp and API integration and is hosted on the Manmukh Ayurveda website solely as a public policy URL.